Retention of Personal Information

We retain the personal data we process for as long as necessary to provide our services or as required by law. We will retain your data as needed to fulfill legal obligations, maintain accurate records, resolve disputes, and enforce agreements. During the registration process for creating a user account, we request your name, mobile number, email address, etc., solely for providing access to your user account. Your contact details will also be used to update you about new services, releases, events, and changes in our privacy policy. We do not transfer any personal information from third-party email accounts to your user account without explicit consent.

Mobile Applications

When you download and use our mobile applications, we automatically collect device information such as device type, operating system version, and device identifier. We may send push notifications to update you on events or promotions, which you can opt out of at the device level. To provide you with proper notifications, we collect device information such as operating system and user identification. We utilize mobile analytics software to understand how our application functions on your device, including usage frequency, performance data, and download source. This information is aggregated and does not contain personally identifiable details.

PropJini is committed to protecting your privacy and understand your business domain hence we also do not process the contents of your user account for serving targeted , analysis ,advertisements, marketing strategies, real estate construction, projections for future operations, financial information or any real estate activities.

In short, neither party will use or disclose the other party's Confidential Information without the other's prior written consent except for the purpose of performing its obligations under this Agreement.

Confidential Information of Your User Account.

We store and maintain files, documents, emails, and other data in your user account securely. Backup copies are kept to prevent data loss due to errors or system failures. Rest assured, the contents of your user account are confidential and inaccessible to anyone, including PropJini employees, except under specific circumstances outlined in our privacy policy. PropJini is committed to protecting your privacy and does not process the contents of your user account for targeted marketing, analysis, or any real estate activities. Neither party will use or disclose the other party's confidential information without prior written consent, except for fulfilling obligations under this agreement.

Cookies

PropJini uses cookies to enhance user experience and improve our websites' performance. By using our websites, you consent to the use of cookies as per our Cookie Notice. You can disable cookies in your browser settings if you do not wish to accept them.

Sharing Information

We may disclose confidential information to affiliates, service providers, and business partners to provide PropJini services. Your specific consent will be obtained before sharing confidential information with any third party for purposes unrelated to our services. However, we may disclose personal information and user account contents to law enforcement authorities if required by law or to protect the safety of our users and employees.

Protection of Information

We employ industry-standard security measures to protect your personal information and data stored in your user account from unauthorized access, alteration, or disclosure. Access to your information is restricted to authorized employees who require it for providing PropJini services and are bound by confidentiality obligations. While we strive to secure your data, we cannot guarantee absolute security over the internet. Your privacy is paramount to us, and we do not sell or share your data with third parties.

Communications from the Website

We may use your email address to send newsletters and marketing communications. You can opt out of these communications by following the instructions provided in the emails or contacting us. We send announcements related to our services when necessary, such as temporary service suspensions. These communications are essential and cannot be opted out of.

Client Undertakings

Ensure content complies with all applicable laws and regulations. Accept full responsibility for legal and statutory compliance related to the services provided.

Payment, Refund, and Terms of Service

Payment

By using PropJini CRM services, you agree to pay all applicable fees as outlined in your selected plan. - Payment can be made through the integrated payment gateway using accepted methods such as credit cards, debit cards, or other payment options. - Payment processing will be handled securely through the payment gateway provider.

Subscription Renewal

Subscriptions to PropJini CRM services are automatically renewed at the end of each billing cycle. - You will be charged the applicable subscription fee for the next billing period unless you cancel your subscription before the renewal date.

Refund Policy

PropJini CRM offers a 30-day money-back guarantee for new subscribers. - If you are not satisfied with our services within the specified refund period, you may request a refund by contacting our support team. - Refunds will be processed within 7 business days and credited back to the original payment method.

Cancellation

You may cancel your subscription to PropJini CRM at any time through your account settings or by contacting our support team. - Upon cancellation, your access to PropJini CRM services will continue until the end of the current billing period, after which your account will be deactivated.

Changes to Fees

PropJini CRM reserves the right to change subscription fees and pricing plans at any time. - Changes to fees will be communicated to subscribers in advance, and you will have the option to accept the new pricing or cancel your subscription.

Taxes

You are responsible for any applicable taxes, including sales tax, VAT, or other taxes imposed by government authorities, associated with your use of PropJini CRM services.

Terms of Service

Your use of PropJini CRM services is subject to the terms outlined in our Terms of Service agreement. - By using our services, you agree to abide by these terms and conditions, including payment and refund policies.

For any questions or inquiries regarding payment, refunds, or terms of service, please contact our support team at info@propjini.com.